https://non-functional.net/tags/slos/Recent content in Slos on Non-Functional BlogHugoenTue, 09 Apr 2024 00:00:00 +0000https://non-functional.net/posts/2024-04-09-graceful-degradation-and-slos/Tue, 09 Apr 2024 00:00:00 +0000https://non-functional.net/posts/2024-04-09-graceful-degradation-and-slos/When you can’t serve exactly what the user wanted, how should graceful degradation count against your SLOs? Two approaches, and the key mistake to avoid.https://non-functional.net/posts/2022-06-04-what-sre-could-be/Sat, 04 Jun 2022 14:14:45 +0000https://non-functional.net/posts/2022-06-04-what-sre-could-be/Today, I believe we cannot successfully answer several key questions about SRE. Let’s start with the most important one: how can we understand what reliability customers want and need?